Frequently Asked Questions

How can we help?

Personalized Engraving & Gift

Do you provide complimentary engraving services?

Yes we do! Most of YOUNIQ Jewellery's titanium steel collections are designed specially for personalized engraving with initials, name, date of meaningful events to make it more unique and adding extra sentimental value for you and your special ones.

The number of characters that can be engraved on each product will vary from 1 to 10. You can choose from two different types of fonts: Regular Serif or Cursive Script. Please provide the EXACT characters to be engraved, whether you want them in uppercase or lowercase. We will process your engraving request accordingly based on the information you provide.

How long does it take to engrave?

The engraving process takes 1 business day to complete. We will ship your order on the day it is completed.

Do you have gift box and paper bag?

Yes, simply just add on gift box or paper bag before checkout and your order will be packed in YOUNIQ's Signature Gift Box with Ribbon. 

Free gift box and paper bag applies for Malaysia orders above RM 150 and Singapore orders above RM 250 upon request. 

Our gift box can fit up to 3 products. If you wish to separate the products to be wrapped individually, you may opt to purchase an extra gift box and tell us your preferred gifting arrangement in the remarks column at checkout.

Payment Modes

Which currency will my order be processed in?

All orders and final invoices would be in Ringgit Malaysia (MYR).

The website's currency converter is a convenient indicator for your reference to calculate the rough figure only.

What payment options do you accept?

We accept the following modes of payment - Visa debit/credit cards, MasterCard debit/credit cards, online banking via all major local banks, E-wallets such GrabPay and Touch’nGo by EGHL and ShopBack. Take your pick!

 Kindly review the total amount and item(s) in your cart carefully before checking out. You should receive a confirmation email with your order details and invoice a few minutes after placing your order.

Get in touch

Have questions about your order, or a general enquiry?